Last updated: May 24, 2026
BlueBotts respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to visitors, prospects, and clients who use our website or WordPress maintenance services.
Who We Are
BlueBotts provides WordPress maintenance, security, backup, performance, emergency support, and related website care services for businesses in the United States, Europe, the United Arab Emirates, and other regions.
Information We Collect
We may collect contact details, company information, website URLs, support request details, billing information, technical diagnostics, security logs, audit results, backup metadata, and communications you send to us. When we maintain a client website, we may also process limited technical or operational data required to perform the service.
How We Use Information
We use information to respond to enquiries, provide audits, deliver maintenance services, monitor uptime and security, process billing, improve our website, maintain service records, prevent abuse, comply with legal obligations, and communicate about active or requested services.
Legal Bases Where Required
Where EU, UK, UAE, or similar privacy laws require a legal basis, we rely on consent, contract performance, legitimate interests, legal obligations, and, where necessary, protection of vital or security interests. We only use each basis where it is appropriate to the specific processing activity.
Cookies and Analytics
Our website may use cookies and similar technologies for core site functionality, analytics, performance measurement, security, and marketing attribution. Where consent is required, non-essential cookies should only be used after consent is given. See our Cookie Policy for more detail.
Sharing and Service Providers
We may share information with trusted providers that help us operate our business, such as hosting, security monitoring, backup storage, email, analytics, payment, support desk, and professional advisory services. These providers are expected to protect information and use it only for the services they provide to us.
International Transfers
Because BlueBotts works with clients and service providers across regions, information may be processed outside your country. Where required, we use appropriate safeguards such as contractual protections, approved transfer mechanisms, provider diligence, and security controls.
Retention
We keep information only for as long as reasonably needed for the purpose collected, including service delivery, legal compliance, dispute prevention, security, audit trails, and business records. When information is no longer required, we delete, anonymise, or securely archive it.
Security
We use administrative, technical, and operational safeguards designed to protect information from unauthorised access, alteration, disclosure, or loss. No online system can be guaranteed completely secure, but our service model is built around active monitoring, controlled access, backups, and rapid incident response.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have rights to withdraw consent or complain to a data protection authority. We will respond to valid requests in accordance with applicable law.
US, EU, UAE, and Global Privacy Notes
This policy is intended to support transparency expectations under common privacy frameworks, including US privacy and data security principles, GDPR-style rights for EU and EEA individuals, UAE personal data protection expectations, and global best practices for notice, choice, security, and accountability.
Children
Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children through this website.
Contact
To ask a privacy question or submit a rights request, contact us at hello@bluebotts.com.