WordPress core, plugin and theme updates
All updates tested on a staging environment before touching the live site. Regressions on staging are held and investigated before production. Every update logged with before-and-after state.
Every website you have built for a client needs ongoing maintenance. Most agencies handle this reactively - losing hours to updates, turning away new project work. BlueBotts provides white-label WordPress maintenance plans that let you offer professional, branded site care to every client, without building an in-house team, without adding payroll, and without your clients ever knowing we exist. You sell the plans, set your own prices, and keep the margin.
Most agencies treat WordPress maintenance as an unavoidable cost: the support calls, the emergency fixes, the hours that disappear without producing billable output or new client relationships. The agencies that scale treat it differently, as a product with predictable monthly revenue attached to every site they have ever built.
Every hour your team spends on updates, backups, and support calls is an hour not being used on projects that grow your agency. Maintenance handled reactively by project staff is the most expensive way to deliver it.
Charging hourly for ongoing maintenance means your income stops when the work stops. Care plans convert maintenance into recurring monthly revenue that runs whether or not a new project starts this month.
If you have built 30 WordPress sites, you already have the audience for care plans. The relationships exist. The trust exists. The only question is whether you capture that opportunity or leave it for someone else.
You do not need to build a maintenance system, hire WordPress engineers, or create reporting workflows. You plug into ours, sell under your brand, and keep the margin between your client price and your wholesale cost.
"White label" means different things in different contexts. Here is exactly how it works with Bluebotts.
Monthly reports carry your agency branding. No Bluebotts logo, email address, or reference appears anywhere your clients see. The work is ours. The relationship is yours.
We never contact your clients directly unless you explicitly agree to it as part of an established operating model. Every external-facing interaction goes through your team.
You decide what to charge your clients. We charge you a wholesale rate per site. The difference is yours to keep. Agencies typically operate at 2 to 4 times the wholesale rate.
You define how requests arrive, how reports are used, and how escalations are handled. The operating model is agreed at the start, documented clearly, and followed consistently.
We operate under non-disclosure as standard. Your clients will not discover they are being served by a third party unless you choose to tell them.
Every plan covers the full maintenance stack from day one. Your clients get complete site care. Your agency gets consistent, documented delivery. Nothing is metered, nothing is hidden.
All updates tested on a staging environment before touching the live site. Regressions on staging are held and investigated before production. Every update logged with before-and-after state.
Encrypted off-site backups run daily with 90-day retention. Restoration capability is verified, not assumed. A current, clean backup is available whenever a client site needs it.
Continuous scanning for malware and known vulnerability disclosures. If a client site is compromised on an active plan, cleanup is included at no additional charge to your agency.
Every client site monitored every 60 seconds from multiple locations. Outages escalated immediately. Most issues resolved before your client notices and contacts you.
Caching, image optimisation, and database cleanup on a scheduled basis. Client sites that load fast convert better, rank better, and generate fewer support tickets.
Text changes, image swaps, form updates, and minor layout edits included within plan scope. Work outside scope is clearly flagged before any action is taken, with no surprise charges on your invoice.
Plain-English summary for each site on the 1st of each month: what was updated, monitored, flagged, and recommended. Formatted for your account team to forward or use directly in client communication.
Plugin conflicts, hosting migrations, security incidents that go deeper than a standard cleanup: senior engineers available for complex escalations your team does not need to hold expertise for.
Defined once, documented clearly, and followed consistently. No guesswork, no renegotiating the model with each new client site you add to the portfolio.
We agree upfront: how requests arrive, how reports are branded, how escalations are handled, and what turnaround expectations apply. Documented before any sites are onboarded.
Sites onboarded on a schedule that fits your client communication rhythm. Each site audited at onboarding: plugin stack, hosting, backups, security posture. A baseline established before care begins.
Updates staged, tested, and deployed. Backups verified. Security monitored. Support requests move through a defined workflow with clear turnaround windows. Nothing falls through.
Plain-English summaries in a format your account managers can forward, reformat, or use for client calls, with no Bluebotts branding anywhere in the document.
Routine maintenance runs without requiring your involvement. Issues that need agency awareness are flagged clearly: what happened, what was done, and what decision you need to make.
A hire who costs $4,000 to $6,000 per month produces predictable cost against unpredictable workload. Some weeks barely enough work for a day. Others, three client crises simultaneously. White label scales with actual demand.
Routine updates need one level of skill. A compromised WooCommerce store needs a completely different level of expertise. Staffing for the worst case means overpaying for the average case, every single month.
A developer who knows 40 client sites, their plugin stacks, hosting quirks, and communication expectations, takes all of that context with them when they leave. Rebuilding it takes months, at cost to client experience.
Security incident response, staging-tested update workflows, malware cleanup, database repair: the skills required for professional WordPress maintenance are not entry-level. Training takes time and introduces risk in the interim.
Fixed, predictable monthly cost. Senior engineers available for both routine maintenance and complex escalations. Documented processes that do not depend on any single person. Zero onboarding time: the infrastructure is already built.
| Factor | Building an in-house team | Bluebotts white label |
|---|---|---|
| Monthly cost | $4,000 to $8,000+ salary and overhead | Predictable per-site rate, scales with your portfolio |
| Expertise level | Depends entirely on who you hire | Senior engineers on every case |
| Scalability | Linear with headcount | Add sites without adding staff |
| Turnover risk | High: institutional knowledge leaves with the developer | None: process-driven delivery, no single point of failure |
| Emergency coverage | Limited to business hours | Continuous monitoring, immediate escalation |
| Monthly client reports | Manual: requires team time to compile and format | Automated, agency-formatted, delivered on the 1st |
| Time to operational | 4 to 12 weeks to hire and onboard | Days to launch your first batch of client sites |
Your team should stay focused on design and marketing. Bluebotts handles the technical maintenance overhead so your team does not need to hold that expertise in-house.
Monitoring, updating, and supporting 15 to 20 client sites single-handedly is a full-time job on top of your actual work. White label maintenance frees your time for the work that requires your specific skills.
Strong project pipelines are not always predictable. White label maintenance creates a stable monthly income base that runs whether or not a new project closes this month.
You want a partner with the operational discipline to prevent these scenarios: staging-tested updates, verified daily backups, continuous security monitoring, and documented escalation processes.
Bundling maintenance into existing retainer relationships increases client lifetime value without significant additional selling. Every care plan is an additional monthly touchpoint with an existing client.
No. We operate entirely under your agency brand. Reports carry your branding, communication comes through your channels, and we stay completely invisible. We operate under NDA as standard.
Yes, completely. Your client-facing pricing is your decision. You pay Bluebotts a wholesale rate per site, and the difference between your client price and your cost is yours to keep. We do not prescribe or limit your margins.
There is no ceiling. Portfolios can be onboarded in batches to manage client communication timing. Whether you have 5 sites or 500, the operating model scales consistently.
Malware cleanup is included on all plans. We contain the incident, remove the infection, close the entry point, submit any required blacklist removal requests, and provide you with a plain-English incident summary your team can use for client communication.
Small edits and support requests within plan scope are handled as part of the service. Work outside scope is flagged clearly before any action is taken, so there are no surprise charges on your agency invoice and no commitments made to your client without your knowledge.
Yes, if that is part of the agreed operating model. Some agencies prefer a fully hands-off model where we interact with their clients directly under the agency brand. Others prefer us to stay entirely behind the scenes. We define this upfront and follow it consistently.
Reports are provided in a plain-English format designed to be forwarded directly to clients or used as source material for client calls. They cover what was updated, monitored, flagged, and recommended. They do not contain any Bluebotts branding.
Response targets depend on plan level. Emergency incidents (site down, active security compromise) are escalated immediately. Routine support requests are handled within the turnaround window defined for each plan tier. All terms are documented and agreed at onboarding.
Yes. WooCommerce stores require checkout-aware update testing and order-safe backup workflows, both of which are part of how we handle stores. Every store update is tested against the checkout flow on staging before deployment to live.
A brief conversation about your current portfolio size, how maintenance currently works for your agency, and what your client communication model looks like. From there we agree the operating model and begin onboarding your first batch of sites.